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Terms & Conditions
Welcome to Tiffanyshopping.com. When you shop with us in our online store these terms apply. We recommend that you read the terms carefully before placing an order.
GENERAL
All shipped parcels are trackable. This makes it possible to track the package if any problems should occur. Your items are insured during shipping and we strongly suggest you check the contents of the parcel upon delivery. If the package and/or its contents are damaged, when you receive it, you must report this to GLS immediately, or no later than 2 days after receiving the parcel, and return the items to us. Tiffanyshopping.com is not responsible for items damaged during transport. We always carefully wrap the goods to minimize the risk of shipping damage.
Tiffanyshopping.com can not be held responsible for errors or sold out goods
DELIVERY
WE SHIP TODAY IF YOU ORDER BEFORE 14:00
At Tiffanyshopping.com we strive to deliver as fast as possible and to ship all orders within 1-2 working days. Longer delivery times are expected during sale periods. If you place your order on a Sunday or a public holiday you may also expect a longer delivery time. Tiffanyshopping.com cannot be held responsible for delays caused by our delivery partners. In the case of significantly delayed goods (numerous days) or absent deliveries Tiffanyshopping.com will ship a new delivery at no cost. Please note that deliveries to Bornholm and other small islands may take up to 3 days.
DELIVERIES IN GERMANY
We pay all shipping and delivery costs for all orders of 100 EUR or above. This also applies to goods bought on sale. All parcels are insured when shipped.
RETURNS AND REFUNDS
Ønskes varen afhentet i butik, kan det ske den efterfølgende dag efter kl. 12 i vores butik Tiffany, Bispensgade 6, 9000 Aalborg.
Åbningstider: mandag-torsdag 10-17.30, fredag 10-19 og lørdag 10-16.
RETURNS AND REFUNDS
Tiffanyshopping.com offers full returns and refunds for 30 days from the day you receive your items. Items and packaging must be returned unused and in the same condition, they were in at delivery. Your returns must be sent directly to our address and we do not make refunds for items delivered to parcel shops. Upon receiving your items and approving the return we will make a return to your account as soon as possible. We only refund purchases by way of the original purchase. This, to avoid the illegal use of stolen payment cards. Please remember to leave a copy of your order confirmation in the parcel, on which you must note if you wish to have your money refunded. Additionally, please remember to save your postal recite as documentation for shipping the parcel. Go to www.tiffanyshopping.com/rucksendung for cheap and easy returns.
Return policy in regards to Christmas shopping Items purchased as Christmas presents may be returned up until and including January 20th. Please refer to the guide on returns above that demonstrates how to purchase a return label and how to ship the parcel to us. The items must be returned unused and undamaged. The hangtag must also be undamaged.
COMPLAINTS / DAMAGED GOODS
All items are covered by the Danish Purchasing Act’s 24 month right to complain. The right to complain means that you as a customer may complain about defects in your items that occur within 24 months after your purchase.
The right to complain does not cover defects, damages, and wear that occur due to wrong use, lack of maintenance, or regular wear.
If you wish to complain, experience defects or do not receive your delivery please contact Customer Service via phone: +45 123038 or via email: info@tiffany.dk
SOLD OUT ITEMS
If an item you are interested in is sold out please contact us via info@tiffany.dk. A member of our service team will then inform you about the option to be added to our waitlist for re-ordering the same or a similar product that may be of interest to you.
PAYMENT
At Tiffanyshopping.com you may pay using VISA, EURO/Mastercard, VISA/Electron, Paypal, or Klarna. The amount will not be deducted from your account before the items have been shipped from our warehouse. All prices seen on Tiffanyshopping.com are shown in EUR and include VAT.
SAFETY
The level of safety on Tiffanyshopping.com is top of the line. All communication between our payment system and the cardholder goes through an encrypted SSL (Secure Socket Layer) connection. In order words: only PBS can access your data. Neither Tiffanyshopping.com nor other unauthorized individuals can see the data you share when you purchase. Your personal contact information is 100 % confidential at Tiffanyshopping.com and we guarantee that no one else will have access to it.
PRIVACY POLICY REGARDING PERSONAL INFORMATION
We do not sell and pass along your personal information to third parties. They will be registered exclusively in our customer directory. You may ask to have your information deleted at any point in time.
To make an agreement with us at Tiffanyshopping.com we need the following information:
- Name
- Address
- Phone number
We register your personal information to deliver your items to you. Personal information registered with Tiffanyshopping.com is stored for up to five years after which your information is deleted. When we gather personal information through our website we ensure that it only happens with your consent. You will be informed about what information is gathered when it is gathered, and why it is gathered. Employees at Tiffanyshopping.com have access to the personal information you consent to give us.
Tiffany - CVR: 27711952 is responsible for the data
We do not store customer information encrypted. We do not transmit customer information encrypted.
When registered at Tiffanyshopping.com you may always object to the registration. You always have a right to be informed about what information we stored about you. These rights are yours according to the Personal Data Act and any inquiry about this must be directed to Tiffanfashion.de via email: info@tiffany.dk.
COOKIES
Tiffany uses cookies with the following purpose(s); functionality, web statistics, as well as sales and marketing. Tiffany does not use cookies to store or gather personal information. Tiffany uses its functionality cookies to ensure that our online store works as intended which, among other things, includes adding items to your basket and completing a purchase. No personal information is stored and these cookies are deleted automatically when your browser is closed.
Tiffany utilizes third parties to help register user behavior, the profitability of online marketing activities as well as to produce targeted online advertising when you visit other websites. For measuring and optimizing Tiffany utilizes services provided by Google and Facebook.
If you choose to disallow cookies they may be rejected by changing relevant settings in your browser. Please be aware that if you choose to disallow cookies when you visit Tiffanyshopping.com this may impact your purchasing experience.